Delivery conditions

Commodity supply

Items are sent through 1-10 work days after payment is made. Each order is implemented as soon as possible. If longer delivery time appears, our administrator will call to You and inform about delivery details. For every shipping case we will sent You information by email or by phone.

Products are supplied with three delivery options:

  1. Delivery cost in Lithuania to closest Lithuania mail section is 3eur.

Presentation time: 1-2 work days (packages reach biggest cities through 1-2 work days, townships or villages through 2-3 work days).

  1. Courier delivery cost in Lithuania with direct address :

Courier service costs 6 Eur

Delivery time: 24hours

  1. Free – picking up goods in Artele of Daiva shop, at: Stulginskio str.50, Kaunas. You will be informed when to take back products by phone or email after payment is made.
  1. Delivery cost to foreign countries:

Due to different manufactures sizes and weights shipment cost sending to other countries can vary. Regarding this question please contact (info@daivosartele.lt) with private message.

Choose item delivery way by making an order!

At goods presentation time You must check shipment condition. If there are some violations, You must to not accept the item and mark about it in consignment. When You accept and sign consignment without any complains, is considered, that package delivered neatly and You have no regrets.

Warranty

If You receive damaged package, fill needed transportation company documents about violation and contact info@daivosartele.lt

Item return

  1. Goods are returned by accordance to 2001June 29 Republic of Lithuania agriculture minister order Number. 217 “For item returning and changing rules approval”.

  2. Returned product must be qualitatively stacked. You are responsible for the full item packaging. If shipment isn’t fully packed, we or our representative do not accept commodity for return.

  3. Item must be returned in tidy package. It needs to be not damaged, clean, rightly prepared and packed. Near commodity must be all documents, received with item.

Goods are returned with Your own transport, except cases, when product is returned due to low quality.

When defective commodity is returned, we commit to accept and change it with analogical product. If we do not have analogical item, we deliver money, which were paid for that item.